Assertive behaviors are easily recognized in people: respectful, excellent time management, accountable, collaborative, flexible, confident, good listeners, team players…. sound like you?
Learn in this program to say what you mean directly, diplomatically with no doubts – be less stressed and more upfront! Because assertiveness is a learned communication skill set, this program provides the necessary tools to embrace for success.
You will learn the benefits of speaking up and out with confidence! The pitfalls of passive, aggressive, and passive-aggressive behaviors are examined as each attendee does a self-assessment of their own assertiveness level.